General Terms and Conditions of Mobile Phone Doctor

Authorizing Service

You grant authorization to Mobile Phone Doctor for the outlined service mentioned in the service ticket pertaining to the specific device noted on the ticket (referred to as ‘your device’).

When availing the services offered by Mobile Phone Doctor, you acknowledge and agree that any pre-existing warranty associated with your device may become null and void as a consequence of the repair procedure. Mobile Phone Doctor does not bear responsibility for such circumstances. However, your repair will come with a new, restricted Lifetime Warranty from Mobile Phone Doctor, subject to Mobile Phone Doctor’s terms and conditions (further details about Mobile Phone Doctor’s Warranty Terms and Conditions are provided below).

In the event that your device exhibits multiple issues beyond those listed when it was initially submitted for repair, we will refrain from commencing the repair process until we receive your authorization. (For instance: you may have initially requested a screen replacement, but if our technician discovers another issue such as water damage), you will be promptly notified.

Device Data Handling

You bear the sole responsibility for backing up any data stored on your device and ensuring the protection, encryption, or deletion of your data to prevent unauthorized access.

Mobile Phone Doctor will not engage in data backup or restoration services, and assumes no liability for any data loss or corruption. Mobile Phone Doctor will not treat the data on your device as confidential and disclaims any obligation to do so.

Non-Alteration Agreement

No agent, employee, dealer, representative, or reseller is authorized to modify the stipulations outlined in these Terms and Conditions. This includes alterations to the Limited Warranty or making binding representations or claims on behalf of Mobile Phone Doctor regarding the Service, whether through advertising, presentations, or any other means.

Best Price Assurance

We offer a price match guarantee based on individual cases and retain the right to refuse any price match guarantee at our discretion.

Legal Validity

You and Mobile Phone Doctor mutually agree that it is our explicit intention for these Terms and Conditions to be legally enforceable in accordance with their provisions to the fullest extent allowed by law. Should any part of these Terms and Conditions be deemed invalid or unenforceable by a court or arbitrator, such determination shall not render the rest of these Terms and Conditions invalid. They will remain fully enforceable.

Website Usage Terms

The utilization of this Website is contingent upon acceptance of the following Terms of Service:

Mobile Phone Doctor extends this website (www.mobilephonedoctor.com.au), inclusive of all information, software, products, and services available on this website or offered in conjunction with this website, to you, the user. This extension is subject to your agreement to all the terms, conditions, policies, and notices provided on this website.

Your ongoing use of the website implies your consent to all these terms, conditions, and notices, as well as any alterations to this Terms of Service made by Mobile Phone Doctor.

Website Use Disclaimer

Use this website (www.mobilephonedoctor.com.au) at your own risk. This website is provided to you “as is,” without any warranty, either expressed or implied.

Neither Mobile Phone Doctor nor its employees, agents, third-party information providers, merchants, licensors, or similar entities guarantee that the website or its operations will be accurate, reliable, uninterrupted, or error-free. No agent or representative possesses the authority to create a warranty regarding the website on behalf of Mobile Phone Doctor. Mobile Phone Doctor retains the right to alter or discontinue any aspect or feature of the website at any time.

Liability Limitation

The contents of the pages on this website are for general informational purposes only. They are subject to change without prior notice. Neither we nor any third parties provide a warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any specific purpose.

Indemnification Clause

Your use of any information on this website is entirely at your own risk, for which we shall not be held liable. It is solely your responsibility to ensure that any products, services, or information available through this website meet your particular requirements. This website includes material that is owned by or licensed to us. This material encompasses the design, layout, appearance, and graphics, among other things. Reproduction is prohibited, except in compliance with the copyright notice, which is part of this Terms of Service.

Copyright Details

Except for material in the public domain under Australian copyright law, all the material contained on the website (including all software and code) is protected by Australian and foreign copyright laws. Without prior consent from Mobile Phone Doctor, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the website.

Terms of Service Amendments

Mobile Phone Doctor reserves the right to modify these Terms and Conditions at any time by making the modifications available on this website or by providing notice to you. Any modification will be effective immediately upon being posted on this website or through other such notice. Your continued use of the products or services implies your agreement to such modifications.

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