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FAQ – Frequently Asked Questions
Frequently Asked Questions (FAQs)
Find answers to the most common questions about our mobile phone and device repair services. If you can’t find what you’re looking for here, please don’t hesitate to contact us.
Absolutely. We believe you should know exactly what’s wrong with your device and how much it will cost before you commit to a repair. Our expert technicians will perform a comprehensive diagnostic at no charge and with no obligation. We’ll explain the issue, the solution, and provide a clear, upfront quote. The decision to proceed is always yours.
Most screen repairs can be completed within 30-60 minutes. More complex repairs like motherboard issues may take 1-3 business days depending on parts availability.
Yes! All our repairs come with a comprehensive warranty. Screen repairs include 6 months warranty, while other component repairs include 3-12 months depending on the service.
We accept cash, all major credit cards (Visa, Mastercard, AMEX), EFTPOS, and bank transfers. Payment is required upon completion of repair.
Yes, we specialize in water damage recovery. The sooner you bring in your device, the better the chances of successful repair. We offer free diagnostic services for water-damaged devices.
We repair all iPhone models from iPhone 6 to the latest iPhone 16 series. We stock genuine and high-quality aftermarket parts for all supported models.
Absolutely! We repair Samsung Galaxy devices, Google Pixel, OnePlus, Huawei, and most major Android phone brands. Contact us for specific model availability.
Yes, all diagnostic assessments and quotes are completely free with no obligation. We’ll assess your device and provide a detailed quote before proceeding with any repairs.
If your device cannot be economically repaired, we’ll explain the issue and provide recommendations. There’s no charge for diagnostic services, even if repair is not possible.
For certain repairs and locations in Brisbane, we offer pickup and delivery services. Contact us to check availability in your area and associated costs.